Frequently Asked Questions (FAQs) about Rapid Response
What is Rapid Response? Rapid Response is an activity that happens when a dislocation occurs. Rapid Response teams plan and deliver services to enable dislocated workers to transition to new employment as quickly as possible.
What is a dislocation? A dislocation is a permanent closure, mass layoff, or natural or other disaster that results in a mass job loss to the involved employees through no fault of their own.
What is a dislocated worker? A dislocated worker is someone who, through no fault of their own, has become unemployed due to a business closing or mass layoff.
What are the “services” provided by Rapid Response? Services provided by Rapid Response include: Group meetings providing overview of available re-employment and transition services. Group workshops on resume writing, surviving a layoff, etc. Group unemployment claim-taking Sessions
How are dislocations discovered? Dislocations information can be found through the following: Public Notice Worker Adjustment and Retraining Notification (WARN) Act Newspaper or other media reports Notification by the Employer State Dislocated Workers’ Services Unit Local WorkForce Investment Board, and/or Local One-Stop WorkForce offices
What happens when there is a dislocation? State Dislocated Worker Services Unit (DWSU) must be notified, regardless of the size of the dislocation. DWSU notifies the West Virginia Industrial Development Office (WVDO). WVDO gives clearance for Rapid Response services to be provided. Meetings with the company and the appropriate WorkForce Investment Board (WIB) are arranged. Dislocated workers are informed of the programs and services available to them.
How can workers and employers get more information on Rapid Response? More information is available by calling toll free 1-877-967-5498.