Rapid Response

Frequently Asked Questions (FAQs) about Rapid Response

What is Rapid Response?
Rapid Response is an activity that happens when a dislocation occurs. Rapid Response teams plan and deliver services to enable dislocated workers to transition to new employment as quickly as possible.

What is a dislocation?
A dislocation is a permanent closure, mass layoff, or natural or other disaster that results in a mass job loss to the involved employees through no fault of their own.

What is a dislocated worker?
A dislocated worker is someone who, through no fault of their own, has become unemployed due to a business closing or mass layoff.

What are the “services” provided by Rapid Response?
Services provided by Rapid Response include:

  • Group meetings providing overview of available re-employment and transition services.
  • Group workshops on resume writing, surviving a layoff, etc.
  • Group unemployment claim-taking Sessions

How are dislocations discovered?
Dislocations information can be found through the following:

  • Public Notice
  • Worker Adjustment and Retraining Notification (WARN) Act
  • Newspaper or other media reports
  • Notification by the Employer
  • State Dislocated Workers’ Services Unit
  • Local WorkForce Investment Board, and/or
  • Local One-Stop WorkForce offices

What happens when there is a dislocation?

  • State Dislocated Worker Services Unit (DWSU) must be notified, regardless of the size of the dislocation.
  • DWSU notifies the West Virginia Industrial Development Office (WVDO).
  • WVDO gives clearance for Rapid Response services to be provided.
  • Meetings with the company and the appropriate WorkForce Investment Board (WIB) are arranged.
  • Dislocated workers are informed of the programs and services available to them.

How can workers and employers get more information on Rapid Response?

  • More information is available by emailing the Rapid Response Team or by calling toll free 1-877-967-5498