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Familiy Resources

Serving Those Who Served

Serving Those Who Served
Service Those Who Served is a TV series aimed at West Virginia vets and their families to help them learn more about services and opportunities for veterans in the state.  This series is produced by the West Virginia Department of Veterans Assistance and the West Virginia Library Commission.

Military OneSource is a confidential Department of Defense-funded program providing comprehensive information on every aspect of military life at no cost to active duty, National Guard, and reserve members, and their families. For more information, call 1-800-342-9647.

Go to to register or log in to access great career options for Military Spouses!


Homeless Assistance Find information on programs and benefits designed to help homeless Veterans and Service Members live as independently as possible. 

HUD-Veterans Affairs Supportive Housing (HUD-VASH)
The HUD-Veterans Affairs Supportive Housing (HUD-VASH) program combines Housing Choice Voucher (HCV) rental assistance for homeless Veterans with case management and clinical services provided by the Department of Veterans Affairs (VA). VA provides these services for participating Veterans at VA medical centers (VAMCs) and community-based outreach clinics.

Roark-Sullivan Lifeway Center
The Roark-Sullivan Lifeway Center is an independent non-profit agency serving the Kanawha Valley that provides emergency, transitional and permanent housing along with a wide variety of supportive services for homeless and non-homeless veterans. They have a 12 bed and a 10 bed transitional living unit for homeless veterans, assist with housing through the HUD-VASH program, work under the VISN 9 Healthcare for Homeless Veterans, utilize community assets outside the VA for those that served active duty but are not healthcare eligible, aid veterans in their job search, assist with all VA and military paperwork, have several new programs for veterans. RSLWC hosts several organizations regarding substance abuse, finances, legal, and mental needs for veterans.

Volunteers of America: Homeless Reintegration Project
Recognizing the need to reach out to homeless veterans in their everyday world, our Homeless Veterans Reintegration Project helps veterans find secure employment and stable, affordable housing. Outreach workers can arrange home visits with veterans in outlying areas who are unable to travel to the program office. Through partnerships with state, federal, and local community agencies, this innovative program provides access to career counseling, job training, case management, support groups, and follow-up services.


Operation Homefront
Operation Homefront is a national non-profit that provides emergency financial and morale assistance to our military and wounded warriors. They serve active duty, active guard, active reserve in pay grades E1-E6 in all five uniformed services and wounded warriors in all ranks. They provide grants to eligible service families in hopes of mitigating the effects of financial crisis on the family, primarily during times of deployment.

WV Aid and Assistance Program
Locate aid, help and assistance programs for all cities and counties in West Virginia, including Charleston and Huntington.

WV HHS – Emergency Assistance
The West Virginia Health and Human Services Emergency Assistance Program is used to assist individuals and families in meeting a financial crises when they are without available resources. The program is designed to provide short-term emergency financial assistance with which eligible individuals and families may obtain items or services needed to eliminate an emergency or crisis. Items of need include rent, utilities, food, household supplies, clothing, transportation and medical service. Assistance is limited to one 30 consecutive day period during any 12 consecutive months.

Learn more by calling or visiting your local county DHHR office or reviewing Section 19.2 of the Income Maintenance Manual.

Better Business Bureau Military Line
As a partner in the Department of Defense (DoD) Financial Readiness Campaign, BBB Military Line® brings BBB services to military personnel (including Reservists and National Guard), retirees, DoD civilians, and their families. Through Memoranda of Understanding with the Army, Navy, Air Force and Marine Corps, and through status as a Coast Guard Qualified Organization, BBB Military Line offers a variety of free services and consumer education to the military via local BBB outreach as well as on the Web.

Greater West Virginia Better Business Bureau
The BBB strives to create and ethical marketplace where buyers and sellers can trust each other. Not every business is BBB Accredited. Check here to see if they are and what their score is.

EnAct provides assistance to low-income, disabled and elderly persons through the Community Services Block Grant. EnAct can provide direct payments on qualified, eligible customers' utility bills, housing bills, and in some of our sites eyeglass and prescriptions costs. Offices also have, when funds and donations are available, baby items for qualified customers. These items can include diapers, baby food, and formula.


Legal Aid of West Virginia Veterans Legal Project
The Veterans Legal Project is staffed by one or more Equal Justice Works AmeriCorps Legal Fellows. These attorneys provide free legal services to current and prior service military and their families. The Project provides services legal issues including upgrade of discharge issues, housing issues including eviction and security deposits, and family Law issues including support modifications, custody, amnesty, and divorce.

Find Legal Help (American Bar Association)
Assistance in finding legal aid is provided as a public service by the American Bar Association's Division for Legal Services. While the information on this site is about legal issues, it is not legal advice or legal representation.

Service Members Law Center – Reserve Officers Association
The Service Members Law Center was established to provide free legal information on laws relevant to reservists. It is the goal of the Service Members Law Center to provide up-to-date and comprehensive information on the laws governing the service member/employer relationship to all who have a need.

U.S. Department of Labor – Employment Laws
The elaws Advisors are interactive e-tools that provide easy-to-understand information about a number of federal employment laws. Each Advisor simulates the interaction you might have with an employment law expert. It asks questions and provides answers based on responses given.

U.S. Department of Labor – Veterans Employment and Training Service (VETS)
VETS is the Federal investigative agency that assist veterans and service members to protect their employment rights and assist them in obtaining preference in Federal jobs.  VETS proudly serve veterans & service-members by providing resources and expertise to assist and prepare them to obtain meaningful careers and maximize their employment opportunities.

PTSD Counseling

America’s Heroes at Work
Focusing on the employment challenges of returning service members living with Traumatic Brain Injury and/or Post-Traumatic Stress Disorder (PTSD), employers and workforce development professionals can find information and tools to help these returning service members succeed in the workplace.

Post Traumatic Stress Disorder
U.S. Department of Veteran Affairs Center for Post Traumatic Stress Disorder.  If you’re a U.S. veteran suffering from PTSD or trauma, you can turn to your local VA hospital or Vet Center for help. Vet Centers offer free counseling to combat veterans and their families. To find out more about the resources and benefits available to you, you can also call the VA Health Benefits Service Center at 1-877-222-VETS.

VA Vet Centers
Department of Veterans Affairs Vet Centers provide readjustment counseling for combat veterans suffering primarily from PTSD and their family members. All centers are community based and the staff consists mainly of veterans.

Wounded Warrior Project
The best way to learn what happens in counseling is to make an appointment and check it out. Your commitment is only for that initial session. At the end of that session you and the counselor should discuss a plan for your future work together and what approaches will be used. Remember, you are the expert on your trauma your counselor has expertise on how to deal with it even if they have not experienced it. There are several approaches that have been helpful in treating combat stress, trauma and PTSD.

Family Services/Support

Heart and Hand
In 2012 they assisted over 7,000 folks in that area with utility bills, medical and dental bills, food, rent, and can let people get home items and clothing in the store when needed. Heart and Hand House also have a focus on helping parents of young children in need. They assisted 2636 people with food, layettes and layette supplies to 133 people, and 230 partial layettes.

The Salvation Army
Offering basic human needs assistance at no cost or refund. From food, rent, utilities, to clothing, footwear, incidental household items, to transportation help in specific cases, furniture as available, to various types of sundry requests. This program operates five days weekly, 52 weeks a year. Requires personal interview, Income Statement, and receipts of expenditures for the past 30 days. Service is by appointment only for utilities.

United Way of Central WV
United Way of Central West Virginia’s sponsored programs are responsible for providing direct services in response to identified needs in the community. This division works collaboratively with numerous partners throughout the greater Kanawha Valley area and statewide to deliver services effectively and efficiently. Operating with a budget of more than $2 million secured from local state, federal, and private foundation sources, our sponsored programs engage employees, members, and volunteers in strengthening families and improving the lives of people of all ages throughout the service area.

Army Family Readiness Group Directory for WV
The Army FRG website is a secure site only available to Soldiers/DA Civilians and their Family Members.  The Army FRG site provides Family Members with a valuable tool to access documents, view photos/videos, participate in forums, and gain important information about the Army unit that their Soldier/DA Civilian belongs to 24/7 from anywhere in the world.

Family Advocacy, Support, and Training (FAST) program
The Goal of the FAST program is to develop a statewide parent and youth support network that will empower families to participate in the planning, management, and evaluation of their child’s treatment and services needed.

Family & Medical Leave Act – Military
Frequently asked questions & answers about military family leave provisions of the FMLA.

Joint Services Support
Joint Services Support (or JSS) is a useful tool to find jobs, family services, benefits and more! IT is sponsored by the National Guard Bureau and helps West Virginia’s service members and families.

Military Child Education Coalition
The work of the Military Child Education Coalition (MCEC) is focused on ensuring quality educational opportunities for all military children affected by mobility, family separation, and transition. A 501(c)(3) non-profit, world-wide organization, the MCEC performs research, develops resources, conducts professional institutes and conferences, and develops and publishes resources for all constituencies.

Military Homefront
Military Homefront is the Department of Defense website for official Military Community and Family Policy (MC&FP) program information, policy and guidance designed to help troops and their families, leaders, and service providers. 

National Guard Family Program
Visit this site for information and click on Family Services to learn about assistance offered by the West Virginia National Guard.

National Military Family Association
The National Military Family Association is an organization with strong grassroots support balanced with professionalism that makes us a leader in the field. Not only do we support military families – we are military families. Spouses, parents, and family members make up our staff and board positions. We speak up on behalf of military families and empower husbands, wives, and children to understand and access their benefits. 

Operation Military Kids
West Virginia’s Operation Military Kids program is a collaborative effort to provide support to military children in our communities that have been impacted by deployment and the Global War on Terror. We work to ensure that an effort is made to create a smooth transition through the deployment process by offering fun, social, and educational experiences to military children. West Virginia OMK supports deployed National Guard, Reserve, and Active Duty Soldiers’ children living in communities across our state. 

Serve West Virginia Military: Serving Those Who Serve Us
Features introduction by WV First Lady Joanne Tomblin and lists additional resources.

American Red Cross 
Both active duty and community-based military can count on the American Red Cross to provide emergency communication that link them with their families back home, access to financial assistance, counseling and assistance to veterans.   Red Cross Armed Forces Emergency Services personnel work in nearly 700 chapters in the United States, on 62 military installations around the world and with our troops in Kuwait, Afghanistan and Iraq.
  For emergency assistance for families of armed forces members,  call your local Red Cross office to be connected with one of our services to the armed forces caseworkers. The Red Cross can help you with emergency communications, emergency financial assistance, and information or referrals to other organizations that support military families.

West Virginia Military Family Assistance
WV Military Family Assistance provides counseling and referral services for families of military service-members. Family Assistance counselors maintain contact with families of deployed service-members on a monthly basis.

1703 Coonskin Drive Charleston, WV 25311 800-342-9647
Judy Reed – 304-651-6826 Email:
  • Camp Dawson – 866-219-7339
  • Charleston – 866-986-4326
  • Glen Jean – 866-379-6837
  • 130th AW Charleston – 866-986-4325 (24/7)
  • 167th AW Martinsburg – 866-986-4325 (24/7)
West Virginia Yellow Ribbon
The Yellow Ribbon Program provides informational events, activities, and other services and information to service and family members of all military components, i.e.: 1 or 2 day events for Families, assistance during deployment and assistance in the transition back from deployment. Services include Military OneSource, TRICARE, Financial Counseling and other preparatory activities  
  • SFC Willard Roberts – 304-561-6833
Working with our Military and Veteran Parents
Many military service members and veterans also play a critical role as fathers and mothers in helping to support and raise their children. Their service can present some unique challenges for their child support cases. This website provides information about how the national child support program is helping military and veteran parents.

This site includes resources available to help with whatever difficult problem or situation you are facing containing supportive services that will aid you in your journey to help, hope, and healing.


The West Virginia Council of Churches has taken up the mantle of caring for our military and their families as they deploy and redeploy from the war in Iraq and Afghanistan. In the post 9/11 world, the Army and Air National Guard plus the Reserve Components have answered the call and serves in support of their state and country. Right now units are serving in Iraq, Afghanistan, and around the world. 

The West Virginia Council of Churches has pioneered a program called CARE-NET: Caring Beyond the Yellow Ribbon. The program is named as a reminder that the support of our military and their families cannot end when they return from deployment and the yellow ribbons are untied.

The program will provide informational events and activities to assist military members and their families through all phases of the deployment cycle including pre and post deployment. The project targets all prior and current military members who claim West Virginia as home. This website will provide information, articles, community and military events and activities that link the community and military together.